Returns & Refunds

Return Policy

Wooly products are personal-use hair colour and grooming products, so opened products cannot be returned.

Damaged or wrong item

If your order arrives damaged, or you received the wrong item, we will send a free replacement. Report it within 48 hours of delivery with a photo of the item and your order number:

📧 support@mywooly.in
💬 WhatsApp +971 50 637 5354

Support hours: Mon–Sat, 10 AM – 7 PM, UAE time.